Walk the path of excellence
Our Customer Success Programme helps you to navigate the challenges, increase capacity and grow your practice, while delivering the best possible care to patients.Join today
A one-to-one relationship with your very own dental business coach
“The CSC programme is just brilliant”, says Rebecca White, Practice Owner, White Smiles. Watch her story in full to find out more.
Achieve success with your own dedicated coach
Whether you are a new or existing customer of Software of Excellence, we work with you in partnership to help you unlock better business performance now and for the future
Optimise your practice workflow efficiency
Hone your skills of best practice and EXACT with expert guidance and resource
Empower your patients to take control of their contactless journey.
Discover how automation can streamline your admin tasks to free up your team’s time.
Find your local consultant today
Our customer success consultants are experienced, dedicated and passionate experts. They're ready to give you the insights and support to reach your goals.
I’m an experienced internal account manager in the healthcare sector with a passion for delivering excellent customer service - something I get the chance to do every day as a CSC, allowing practices to identify their potential and transform the dental outcomes of patients across the country.
A working partnership that makes a difference
Identics Dental Practice
Practice Manager, Sidcup Dental Surgery
Software of Excellence has made a huge impact. It has made us a competitive business and it has made us a secure business.
Take a look at how our Customer Success Programme is supporting dental practices.
The Customer Success Programme provides your practice with a dedicated experienced consultant. They will work with you to understand your priorities, challenges, opportunities and aspirations. We use the data within your business to introduce you to solutions that we will benchmark what you are doing to show progress, and support you at every step to improve the way you run your practice.
We tailor the service to you, based on your needs. Customers who are new or need more support can have weekly calls, while more experienced customers often prefer quarterly calls and email updates.
As a customer, the programme is included in your subscription fees.
92% of customers told us the programme had either a significant or major impact on business outcomes.
To arrange your kick off call you can either book online or speak to our team.