Documents in this section represent your contractual agreement with SOE.
General Terms and Conditions (from 1.3.23).*
*Please note that SOEL Health customers will remain on the General Terms and Conditions V1.1 (as seen below), and will not be updated.
General Terms and Conditions (until 28.2.23)
Supplementary terms subscription pricing (until 28.2.23)
Please note that these documents cover our responsibilities to our Customers in line with GDPR rulings.
You do not require a separate Data Processing Agreement with SOE.
Company policy documents
Modern Slavery & Human Trafficking Statement
CertificatesCyber Essentials Certified
DCB0129: Clinical Risk Management: its Application in the Manufacture of Health IT Systems
NHS DSP Toolkit Submission
All organisations that have access to NHS patient data and systems must use the Data Security and Protection Toolkit to publish an assessment against the National Data Guardian’s 10 data security standards. For details of our latest toolkit submission please refer to NHS DSP Toolkit Submission